FAQ
FAQs
SELECT A PRODUCT TYPE
-
Computers FAQs
- Q. What is recovery media and why should I create it?
- Q. How do I set up my Chromebook?
- Q. Where do I find information on how to use my computer (User Manual)?
- Q. How to configure or troubleshoot the functions keys on my computer?
- Q. How to handle an AC adapter properly?
- Q. How do I setup my display on an external monitor?
- Q. How do I restore my computer to an earlier working state (Windows System Restore)?
- Q. Whilst typing on the keyboard, the mouse cursor moves erratically on the screen.
- Q. How do I restore my Notebook that has frozen or does not turn on?
- Q. How to create recovery media to be used to reset your computer back to factory settings?
- Q. When I turn my computer on, there is no display.
- Q. How do I reset my computer back to factory default state (System Recovery)?
- Q. How can I connect to my wireless network?
- Q. My Optical drive (CD/DVD/Blu-Ray) isn’t working.
-
Televisions FAQs
- Q. I’m no longer able to record any TV programs on my 50L7300A or 58L7300A LED TV when using my USB HDD.
- Q. How do I connect to wireless with my WL series television?
- Q. Remote control not working
- Q. One or more channels are not available
- Q. No display or poor picture quality
- Q. No sound or poor sound quality
- Q. My television turns on automatically at 5am
- Q. My television switches off automatically after 4 hours
- Q. Technical Explanation of LCD
- Q. Must I buy a Digital LCD TV to receive Digital Broadcasting?
- Q. Does a HD1080p Ready LCD TV have higher picture quality than a HD1080i Ready LCD TV?
- Q. Why does the picture look different when I see it at the side?
-
Blu-ray and DVD FAQs
View all FAQs -
Camcorders FAQs
- Q. Which SD cards are compatible with my Toshiba camcorder?
- Q. Can my camcorder play or record High Definition (HD) video?
- Q. How long should I charge the battery the first time?
- Q. What if my PC/TV does not detect my camcorder?
- Q. Why won't my camcorder power up when I turn it on?
- Q. I can't record or playback video, why?
- Q. Why isn't my flash working?
- Q. What's the difference between High and Regular Definition?
-
Storage FAQs
View all FAQs -
Accessories FAQs
- Q. How to Register for the 10GB Cloud Storage on my Canvio Connect External USB Hard disk drive?
- Q. I’m having trouble undocking from my Port Replicator
- Q. How do I install my V series Dynadock?
- Q. How do I adjust/setup an external display with my V series Dynadock?
- Q. There is no sound from the sound device plugged into my V series Dynadock.
- Q. How do I undock my V series Dynadock?
- Q. How to handle an AC adapter properly?
- Q. How do I reset my Journe F801 photo frame to the default settings?
- Q. How do I rotate the display on my Journe F801 frame?
- Q. How do I transfer photos/videos to my Journe F801’s internal memory?
- Q. My Journe F801 photo frames turns off on its own
- Q. My photo frame is very slow and seems to freeze intermittently
- Q. My photos are out of order on my Slideshow.
- Q. Where can I find my ArcSoft product key?
- Q. How to I setup my Slideshow on my Journe F801 frame?
- Q. How do I delete all of the photos saved on my Journe F801 photo frame?
- Q. How do I play video files on my Journe F801 photo frame?
- Q. Some photo files don’t show up on my Journe F801 frame
- Q. How can I convert video files for my Journe photo frame?
- Q. How do I transfer photo and music files from my computer to my Journe F801 / Tekbright Q81 photo frame?
- Q. What is a dynadock ?